Construction site at sunrise
Construction BPO

WE RUN THE
BACK OFFICE.
YOU RUN
THE CREW.

Virtual assistants trained for the construction and skilled trades industry. Save up to 80% on overhead while we handle your admin, estimating, scheduling, and back-office operations.

80%

Cost Savings

200+

VAs Deployed

50+

Trade Clients

Trusted by trade businesses across North America
AJ Murray Consulting
Allman Painting / Allpeak
All Pro Painting
Arclight Painting
Black Diamond Property
Blaire Commercial Painting
Brush Brothers
Building Theory
Capstone Painting
Digitally Optimized Systems
Envision Painting
Equality Construction
Fence N More
Gables and Groves Painting
Good Life Juice Corp
Home Options Made Easy
Natural Elements & Repair
Northern Motor Sports
OnTimePool
Prestige Electric LTD
Pro Painters Muskoka
RMJ Motors
Roll-On Painting
S7 Consultancy
Signal Ridge Advising Ltd.
Squad Life
Turbo Images
Classico Autocare
Kona Holdings Inc.
Douglas Reid Renovation
AJ Murray Consulting
Allman Painting / Allpeak
All Pro Painting
Arclight Painting
Black Diamond Property
Blaire Commercial Painting
Brush Brothers
Building Theory
Capstone Painting
Digitally Optimized Systems
Envision Painting
Equality Construction
Fence N More
Gables and Groves Painting
Good Life Juice Corp
Home Options Made Easy
Natural Elements & Repair
Northern Motor Sports
OnTimePool
Prestige Electric LTD
Pro Painters Muskoka
RMJ Motors
Roll-On Painting
S7 Consultancy
Signal Ridge Advising Ltd.
Squad Life
Turbo Images
Classico Autocare
Kona Holdings Inc.
Douglas Reid Renovation
Client Stories

HEAR IT FROM THE TRADES

Real contractors. Real results. See what a Telum VA can do for your business.

Miami Painting Co. scaled with Telum

Hear directly from Andrew

Efficiency unlocked

How their estimator VA transformed workflows

"I didn't even know what I needed"

Christine's advice to new business owners

The possibilities are limitless

Marketing, bookkeeping, office management & more

Trade-Specific Solutions

YOUR TRADE. OUR EXPERTISE.

Every trade has unique back-office challenges. We've built dedicated VA workflows for each one.

PLUMBING

Scheduling, dispatch coordination, permit tracking, and customer follow-ups for plumbing contractors.

ELECTRICAL

Permit management, project documentation, invoice processing, and supplier coordination for electricians.

HVAC

Service scheduling, warranty tracking, maintenance contracts, and customer communications for HVAC companies.

GENERAL CONTRACTING

Project management support, subcontractor coordination, RFI tracking, and document control for GCs.

PAINTING

Quote follow-ups, scheduling, invoicing, and CRM management for painting contractors.

ROOFING & RENOVATION

Lead management, estimate preparation, material ordering, and project scheduling for reno companies.

Why Telum

BUILT FOR THE TRADES.
NOT THE CUBICLE.

We're not a generic outsourcing firm. Every VA we deploy understands the construction and skilled trades industry — from permit workflows to estimating software.

Start Hiring Now

No Setup Fee

Get started without upfront costs. Pay only for hours worked.

No Contract

Complete flexibility. Cancel anytime without penalty.

Unlimited Replacements

Not the right fit? Replace your VA at no additional cost.

Flexible Hours

10, 20, or 40 hours/week — scale up or down as needed.

Client Success Manager

A dedicated CSM ensures your VA thrives and delivers results.

Simple Fee Structure

One hourly rate covers everything — computer, internet, and all fees.

New Service

AI AGENTS BUILT FOR
CONSTRUCTION.

We design and deploy custom AI agents and workflow automations exclusively for construction and trade businesses — so your operations run even when you're on the tools.

AUTOMATED LEAD PIPELINE

Sales Automation

AI captures, qualifies, and follows up on every lead — from first inquiry to booked estimate — without any manual work.

ESTIMATING AI ASSISTANT

Estimating

Feed blueprints or scope documents; your AI agent generates a structured takeoff and draft estimate in minutes.

JOB SITE OPERATIONS BOT

Operations

Automates daily logs, crew scheduling conflicts, material orders, and subcontractor follow-ups across your projects.

CUSTOM WORKFLOW AUTOMATIONS

Custom

Any repetitive back-office process — invoicing, compliance checklists, client updates — turned into a fully automated workflow.

Built with:
Base44
N8N
Replit
Custom Build
Pricing is Custom — Based on Your Project

DESCRIBE YOUR WORKFLOW.
WE'LL BUILD THE AGENT.

Every construction business runs differently. Tell us what's slowing you down — we'll scope the right AI solution and quote it after understanding your needs.

Book a Free AI Consultation

No commitment. No generic quote. Just a real conversation about your operations.

The VA Roster

MEET YOUR VA TEAM

Construction-trained virtual assistants from the Philippines — certified in the tools your business already runs on.

Angela R. - Estimating VA
Quantity Takeoffs

ANGELA R.

Estimating VA

6 yrs · Residential & Commercial Estimating

Bluebeam
PlanSwift
Excel Advanced
CoConstruct
Carlo M. - Project Manager VA
Timeline & RFI Tracking

CARLO M.

Project Manager VA

7 yrs · Commercial Construction PM Support

Procore
Buildertrend
Monday.com
MS Project
Kristine D. - Executive Assistant
Scheduling & Coordination

KRISTINE D.

Executive Assistant

5 yrs · C-Suite Support for Trade Companies

Google Workspace
Slack
HubSpot
DocuSign
Marco T. - SketchUp / CAD Designer
3D Drafting & Shop Drawings

MARCO T.

SketchUp / CAD Designer

8 yrs · Residential Design & Permit Drawings

SketchUp Pro
AutoCAD
Revit
Bluebeam
Janelle S. - Bookkeeping VA
Job Costing & AR/AP

JANELLE S.

Bookkeeping VA

6 yrs · Construction Bookkeeping & Payroll

QuickBooks Online
Xero
Buildertrend
Bill.com
Patricia L. - Sales & Appointment Setter
Lead Follow-Up & CRM

PATRICIA L.

Sales & Appointment Setter

4 yrs · Outbound Sales for Painting & Trades

HubSpot
GoHighLevel
JobNimbus
RingCentral
Meet Your VA

ALWAYS ON.
ALWAYS WORKING.

While you're on the job site, your Telum VA is running your back office — responding to leads, sending estimates, scheduling crews, and keeping clients happy.

Estimate #2047

Sent

Friday Crew Scheduled

Done

Client Follow-up

Sent

Subcontractor Brief

Filed

Weekly Report

Ready

Lead Response

< 2hrs

Angela VA
Angela · Live

2 hrs

Avg response time

80%

Cost savings

24/7

Coverage

200+

VAs deployed

Get Your VA in 48 Hours

No commitment. Free discovery call.

VA Spotlights

MEET THE TEAM

Behind every great contractor is a dedicated VA. Meet some of the people who make it happen.

Inside the Role

A VA shares her experience working with Telum clients

Meet Akita

Passion, skill, and heart — all on your team

Planswift · Bluebeam · Togal

Years of estimating experience & a civil engineering degree

Professional & Workflow-Focused

From RFP to final submission — a modern estimating workflow

How It Works

FROM CALL TO CREW

Six steps to a fully operational back-office — no contracts, no setup fees, no surprises.

01

DISCOVERY CALL

We learn your trade, your pain points, and the exact roles you need filled. No cookie-cutter solutions.

02

SCREENING & SHORTLISTING

We source, vet, and test candidates with construction-specific assessments, background checks, and soft skill evaluations.

03

CLIENT INTERVIEW

You meet the top candidates and choose the VA that best fits your company's culture and operational needs.

04

ONBOARDING

Smooth transition with tool setup, workflow training, and integration into your existing systems and processes.

05

CLIENT SUCCESS MANAGER

A dedicated CSM ensures your VA delivers results. Plus time tracking to guarantee transparent billing.

06

INVOICING & PAYMENT

Simple, transparent billing — monthly or bi-weekly. One invoice for total hours worked. No hidden fees.

ROI Calculator

THE COST OF CHAOS

See exactly how much you're leaving on the table by not outsourcing your back-office operations.

$35/hr
$20/hr$75/hr
20 hrs
5 hrs40 hrs

Current Annual Cost

$36,400

With Telum

$12,480

Annual Savings

$23,920

That's 66% less than your current spend

Hours Reclaimed Yearly

1,040 hours

Client Testimonials

BUILT ON TRUST

"The possibilities are kind of limitless. We use our VA for marketing, bookkeeping, office management — and the skillsets are there. You're able to find people with specific skills that match whatever your needs are. Any role you can think of, really."

Sean Cummings

Owner, All Pro Painting

"Transitioning to partner with Telum — Jaymer and his team provided us with dedicated virtual assistants who instantly became an extension of our team, our culture. Emails, booking estimates, marketing, SEO, social media, production and sales coordination. Took a huge load off. What I'm most impressed by is how professional and proactive everybody is — they become a part of our Gables & Grove family. If you run a painting or construction business and you're ready to grow, I highly recommend Telum."

Andrew Chisena

Owner, Gables & Grove Painting, Miami FL

"I didn't even know what I wanted — I just knew I needed help. And I think that was one of your strengths: being able to help me identify my needs and then tailor that to finding the right fit. Looking back, I should have gone for an actual assistant first, because that would have freed up my time to build the business more."

Christine Grouhel

Owner, Fence N More

"Our estimator VA, Dave, has gotten to a point where he's pretty autonomous. It's so that I don't have to work after 5:00 on a huge project. Teaching and training aside, it's been great — and that's the whole point, right? Being able to hand that off and trust someone to run with it."

Justin Schroeder

Sales Manager, Allman Painting / Mountain Pro Painting

FAQ

QUESTIONS? ANSWERED.

READY TO BUILD SMARTER?

Book a free consultation and see how a Telum VA can transform your trade business operations.

Book Your Build-Out
Telum

The leading construction Business Process Outsourcing firm in North America. We provide trained virtual assistants exclusively for the construction and skilled trades industry.

info@telum.ca
North America

SERVICES

Administrative Support

Bookkeeping & Invoicing

Scheduling & Dispatch

Estimating Support

Customer Service

Lead Generation

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