Our Services

EVERY TASK.
EVERY TRADE.

From bookkeeping to bid prep — our virtual assistants are trained in the specific workflows and software your trade business depends on.

Administrative Support

Email management, document filing, data entry, and general office tasks that keep your business running smoothly.

Bookkeeping & Accounting

Invoice processing, accounts payable/receivable, payroll support, and financial reporting using QuickBooks, Xero, or FreshBooks.

Scheduling & Dispatch

Crew scheduling, job dispatch, calendar management, and real-time coordination to keep projects on track.

Estimating & Proposal Writing

Takeoff support, cost estimation, bid preparation, and proposal writing using Bluebeam, PlanSwift, and more.

Customer Service

Inbound/outbound calls, customer inquiries, complaint handling, and follow-ups to maintain client satisfaction.

Lead Generation

Prospect research, cold outreach, appointment setting, and CRM management to fill your pipeline.

HR Support

Job postings, candidate screening, onboarding documentation, and employee records management.

Supplier & Vendor Coordination

Purchase orders, material sourcing, delivery tracking, and vendor relationship management.

Project Management Support

Procore administration, RFI tracking, change order management, and project documentation.

Website & Social Media

Content creation, social media scheduling, website updates, and online reputation management.

Appointment Setting

Dedicated appointment setters who book consultations, estimates, and service calls for your trade business.

Cold Calling & Sales Support

Outbound calling campaigns, follow-up sequences, and sales pipeline management to drive new business.

VA Roles We Fill

ANY ROLE. ANY DEPARTMENT.

Our VAs aren't limited to admin tasks. We place skilled professionals across every business function — trained for the construction and trades industry.

C-SUITE & EXECUTIVE

  • Chief Executive Officer (CEO)
  • Chief Technology Officer (CTO)
  • Chief Financial Officer (CFO)
  • Chief Marketing Officer (CMO)
  • Chief Product Officer (CPO)
  • Chief Operating Officer (COO)
  • Executive Assistant to C-Suite

SALES & MARKETING

  • Sales Development Rep (SDR)
  • Sales Manager Support
  • Account Executive Assistant
  • Lead Qualifier
  • Sales Representative
  • Appointment Setter
  • CRM Manager

FINANCE & ACCOUNTING

  • Financial Analyst
  • Accountant
  • Bookkeeper
  • AP / AR Specialist
  • Underwriter Support
  • Payroll Specialist
  • Job Costing Analyst

IT, DATA & ENGINEERING

  • Software Engineer
  • Full-Stack Developer
  • Back-End Developer
  • Website Developer
  • Data Scientist / Analyst
  • Network Engineer Support
  • CAD / BIM Technician

CUSTOMER SUPPORT, OPS & VAS

  • Customer Support Rep
  • Client Specialist
  • Client Relations Specialist
  • Phone Support Agent
  • Live Chat Agent
  • Virtual Assistant (General)
  • Operations Coordinator

HR & RECRUITMENT

  • HR Generalist
  • Recruiter / Talent Sourcer
  • Onboarding Coordinator
  • Payroll Admin
  • Employee Records Manager
  • Training Coordinator
  • Benefits Administrator

Don't see what you need? We customize VA workflows for any trade.

Book a Call

READY TO BUILD SMARTER?

Book a free consultation and see how a Telum VA can transform your trade business operations.

Book Your Build-Out
Telum

The leading construction Business Process Outsourcing firm in North America. We provide trained virtual assistants exclusively for the construction and skilled trades industry.

info@telum.ca
North America

SERVICES

Administrative Support

Bookkeeping & Invoicing

Scheduling & Dispatch

Estimating Support

Customer Service

Lead Generation

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